Our Support Ticket system provides you with a comprehensive ticket desk to efficiently manage communication with Auxodomain Team. Here are some key features:
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Threaded Discussions: Keep conversations organized with threaded discussions for clear communication.
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Private Notes: Add private notes to tickets for internal communication within your team.
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Ticket Flagging: Easily flag important tickets for quick identification and prioritization.
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Priority Levels: Assign varying priority levels to tickets based on their urgency or importance.
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Predefined Replies: Streamline responses with predefined replies for common queries or issues.
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Automatic Inactive Ticket Closure: Ensure efficient ticket management with automatic closure of inactive tickets.
To access the Support Ticket system, navigate to Support > Tickets.