What is a Fraud Order?
To protect our customers and business, Auxodomain uses advanced fraud detection systems to identify and block suspicious transactions. Our system analyzes multiple risk factors to automatically cancel orders that show signs of fraudulent activity.
Why Was My Order Flagged as Fraudulent?
Your order may be flagged if our system detects:
✔ Country Mismatch – Billing address does not match the IP location of the purchaser.
✔ High-Risk Country – Orders from regions with historically high fraud rates may be rejected.
✔ Fraud Risk Score – Our system assigns a risk score based on transaction patterns. If the score exceeds our threshold, the order is blocked.
What Happens If My Order Is Flagged?
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Telephone Verification (if high risk) – You will receive an automated PIN code via SMS.
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Enter the PIN on the checkout page to verify your order.
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If successful, your order will be processed.
Important Notes:
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Ensure your phone number includes the correct country code .
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Provide a valid, verifiable billing address.
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Use a payment method linked to your billing details.
What If I Don’t Receive the PIN Code?
If you do not get the verification SMS:
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Check for typos in your phone number.
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Contact our Billing Team immediately at:
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Email: billing@auxodomain.com
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Live Chat: Available 24/7 on our website
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Provide your order number and details so we can assist you.
How to Avoid Fraud Flags in the Future
✅ Use consistent billing details (match IP, card, and address).
✅ Avoid VPNs/proxies during checkout (they can trigger mismatches).
✅ Contact support first if ordering from a high-risk region.
Need Help?
Email: support@auxodomain.com
This system helps keep Auxodomain and our customers safe from fraudulent transactions. We appreciate your understanding!
