We collect various types of information to provide our services, manage your account, and improve your experience. This information falls into several categories:
a. Information You Directly Provide to Us
When you interact with our website and services, you may directly provide us with information, including:
- Account and Contact Information: When you sign up for an account or purchase services, we collect personal details such as your name, email address, postal address, phone number, and account password.
- Domain Registration Information: When you register a domain name, we are required by domain name governing bodies (like ICANN) and specific domain registries to collect certain contact information for the domain's registrant, administrative, technical, and billing contacts. This data, often referred to as WHOIS information, may include name, organization, address, email address, and phone number. Please be aware that this information may be made publicly available in the WHOIS database, depending on the domain extension and any privacy services you utilize.
- Payment and Billing Information: When you make a purchase, we collect information necessary to complete the transaction and for billing purposes, including billing address and payment method details. Please note that we may use third-party payment processors, and your payment information may be handled directly by them in accordance with their own privacy policies.
- Communications and Support Records: If you communicate with us through email, chat, support tickets, or phone calls, we collect and maintain records of these interactions and the information exchanged. This helps us to provide effective support and improve our services.
- Verification Information: In certain situations, such as to verify your identity for specific requests or to comply with regulatory requirements, we may request you to provide us with copies of identification documents or other verification information.
b. Information We Collect Automatically
We automatically collect certain information when you access and use our website and services, including:
- Usage Data: We collect information about your interactions with our platform, such as the pages you visit, the features you use, the duration of your sessions, your preferences, and your navigation paths.
- Device and Technical Information: We collect information about the device and internet connection you use to access Auxodomain.com, including your Internet Protocol (IP) address, browser type and version, operating system, screen resolution, referring website, and timestamps of your visits.
- Log Files: Our servers automatically record information that your browser sends whenever you visit our website. This log data may include your IP address, browser type, browser language, the date and time of your request, and referral URLs.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your activity on our site. This information is used to remember your preferences, analyze site traffic, and personalize your experience. For more detailed information about our use of cookies and how to manage your preferences, please refer to our dedicated Link to Cookie Policy or section.
c. Information from Other Sources
We may also receive information about you from other sources, including:
- Domain Registries and Resellers: As part of the domain registration and management process, we receive information about domain ownership and status from domain registries and our upstream partners.
- Publicly Available Databases: We may collect information from publicly available sources, such as public WHOIS databases (subject to applicable privacy regulations and privacy services).
- Third-Party Service Providers: We may receive information from third-party service providers who assist us with services such as payment processing, analytics, and marketing.
By collecting this information, we can effectively operate our services, ensure the security of our platform, and provide you with a relevant and efficient user experience.
